Crickez Terms & Conditions – What You Need to Know Before You Play

Crickez (https://crickez.bet) is an online gaming and Sports Betting platform serving players in Bangladesh and South Asia. These terms and conditions ("Terms") constitute a legally binding agreement between Crickez and its users ("you" or "user").

By accessing, registering on, or using any service on the Crickez platform, you are deemed to have fully read, understood, and accepted these Terms & Conditions. If you disagree with any part of these terms, please refrain from using the platform.

Definitions of key terms used in this document: "Platform" refers to the Crickez website, mobile app, and all related services. "Account" refers to your personal Crickez account. "Balance" refers to the total funds held in your account.

To open a valid account on Crickez, you must provide accurate and complete personal information. Your name, address, phone number, and date of birth entered at registration must all be correct. Crickez reserves the right to close any account registered with false information.

Only one account per person is allowed. If multiple accounts are found linked to the same individual, all accounts may be closed and balances forfeited.

• You must provide accurate and complete information at the time of registration
• Keep your password confidential – never share it with anyone
• Only one account per person is permitted
• Contact the support team if you need to update your information
• Required documents must be submitted for account verification
• Users are solely responsible for the security of their own accounts

Crickez may request KYC (Know Your Customer) verification at any time. This process may require a copy of your national ID, passport, or driving licence. Withdrawals may be restricted until verification is complete.

You must be at least 18 years old to register and participate in gaming on Crickez. Access and use by minors is strictly prohibited. Any user found to be under 18 will have their account immediately closed and all balances forfeited.

Residents of countries or regions where online gaming is prohibited by law are not permitted to use Crickez. Users are solely responsible for ensuring compliance with the laws applicable in their own jurisdiction.

Crickez currently supports all major mobile banking methods in Bangladesh, including bKash, Nagad, and Rocket. Always use the correct payment reference when making a deposit, or your payment may be delayed.

• Minimum deposit amount ৳500
• Minimum withdrawal amount: ৳1,000
• Withdrawals are typically processed within 1–24 hours
• Withdrawal method must match the method used for the deposit
• Large withdrawals may be held pending until KYC verification is complete
• Withdrawals to third-party accounts are not permitted

If a suspicious transaction is detected, Crickez reserves the right to temporarily suspend any deposit or withdrawal. In such cases, the support team will contact you and request the necessary information.

All Crickez bonuses and promotional offers are subject to specific terms and conditions. Please read the terms attached to each offer before participating.

The welcome bonus is available to newly registered users only and can be claimed once per account. Applicable wagering requirements must be met before the bonus can be used.

• Bonus funds cannot be withdrawn as cash directly
• Applicable wagering requirements must be met before a bonus can be used
• Joining one promotion may cancel your participation in another active promotion
• Bonuses have an expiry date and will be cancelled once they expire
• Crickez reserves the right to modify or cancel any bonus offer

Voucher codes can be used to unlock special offers. Each voucher code has its own expiry date and conditions. Attempting to use a voucher code more than once may result in your account being blocked.

All games on Crickez use third-party audited RNG (Random Number Generator) technology. Game outcomes are entirely impartial and are not controlled by Crickez.

For Sports Betting, particularly cricket betting, official match results are considered final. In the event of a cancellation or abandoned match, Crickez will make decisions in accordance with its own rules.

• All game outcomes are determined automatically
• Bets on games cancelled due to technical errors will be refunded
• In-play bets cannot be changed once placed
• Bets placed by exploiting system errors will be voided
• Suspicious betting patterns may be subject to investigation

Crickez believes gaming is a source of entertainment, not addiction. We encourage all users to play responsibly. On Crickez, you have full control to set your own gaming limits.

Responsible gaming tools include: daily/weekly/monthly deposit limits, loss limits, session time limits, and self-exclusion. You can set or adjust these limits at any time.

For more details, visit our Responsible Gaming Page click here.

The following activities are strictly prohibited on the Crickez platform. Violations may result in account closure and forfeiture of your balance.

• Opening multiple accounts or using another person's account
• Exploiting the bonus system for unfair advantage
• Money laundering or transactions involving illegal funds
• Using software bots or automated tools to play
• Attempting to hack or breach system security
• Harassing or intimidating other users
• Participating in match-fixing or organized fraud
• Operating an account under a false identity or on behalf of another person

Crickez takes the privacy of your personal information very seriously. Any information you provide is used solely for service delivery, verification, and legal compliance. Your data is never sold or rented to third parties.

For full details on our privacy practices, Privacy Policy Page read here.

Users may close their account at any time by contacting our support team. Please ensure any pending withdrawals are processed before closing your account.

Crickez reserves the right to suspend or close an account in the following circumstances: breach of terms, suspicious activity, legal instruction, or failure to complete KYC verification.

Crickez reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes via their registered email or through platform notifications. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

The date of any update will always appear at the top of this page. We encourage you to review it regularly.

If you have any questions or concerns about these Terms & Conditions, please reach out to our support team. We're always ready to help.

• Email: support@crickez.bet
• Live Chat: Available after logging in to the platform
• Support hours: 24 hours a day, 7 days a week
• For general inquiries: FAQ Page view.